Booking Conditions

Why to book with us

Reasons we offer to trust us by booking through our website

  • The best prices and exclusive rates on our website
  • Availability in real time
  • Bank details managed with highest security standards
  • Customers personal data are treated with confidentiality
  • Possibility to cancel the reservation using the link supplied in your reservation confirmation
  • Please check the cancellation policy applied by the hotel in order to cancel your reservations without penalties
  • To modify a reservation contact the hotel

Terms applied
Check-in time from 3:00 pm

Check out time within 11:00 am

Pay at the hotel:
with the “pay directly at the hotel” option, if not contrary specified in the offer (eg prepaid non-refundable offers) your credit card will be not used for a charge but only as a guarantee of the reservation.

Secure Transaction:
We use the highest security protocols in handling your credit card details when you make an online booking.

Confirmation of booking by e-mail:
You will receive an e-mail confirming your booking.

Cancellation:

  • You may cancel the reservation, without penalties, up to 48 hours before the date of arrival, using the link supplied in your reservation confirmation.
  • In case of late cancellation, early departure or no-show, an amount equal to the price of one room night will be charged to the credit card.
  • This cancellation policy is not applied in case of non-cancellable, non-changeable and/or non-refundable offers, and these restrictive conditions are specified in the description of the room rate chosen.

Reservation modification:
If permitted by the room rate chosen, possibility to change, the reservation up to 48 hours before the arrival date, using the link supplied in your reservation confirmation.

Children and extra beds

  • We welcome the children aged at least 13 years old.
  • Extra beds are only available upon request and upon written confirmation from the hotel.

Pets
Even we love them, they can not access to the property.

Credit cards accepted

  • Mastercard – Diners – Visa – JCB
  • The hotel accepts these cards and reserves the right to pre-authorize the credit card prior to your arrival.

Privacy:
We care about your privacy and guarantee that your personal data will not be used for any activity other than that necessary to carry out the reservation.

Arrival
Departure
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