how to spa

This guide will help you make the most of your time with us, in a relaxing and regenerating way. Please read our suggestions and if you have any questions do not hesitate to contact us.

Alcohol

In order not to compromise the therapeutic value of the treatment or the Spa experience, we invite you not to take alcohol before entering the Spa


Arrival at the Spa

It is advisable to arrive at the spa reception at least 5-10 minutes before the booking of the treatment, so that treatments can start on time and that you can take advantage of the structure and relax completely.


Comfort and Privacy

Please respect the other Guests, their privacy and serenity by not using mobile phones, cameras or photographic equipment inside the Spa, also avoiding excessively noisy or disturbing behavior


What to bring

Swimwear must be worn in the Spa (included in the sauna). For your comfort we will provide you with a bathrobe, a towel and slippers to use during your stay in the Spa. Lockers are at your disposal available for your personal items, however we suggest you do not leave valuables and jewels inside the lockers.


Smoke

It is NOT allowed to smoke (including electronic cigarettes) inside the Spa.


Our Spa Operators

Our team is made up of highly qualified male and female therapists who are happy to offer their professionalism and experience. If you have a specific preference, please let us know when booking treatments.


Cancellation policy

A 100% cancellation fee will be charged for any Spa treatment or Spa experience not
canceled, for enrollment, at least 24 hours before the appointment.


Age requirements

Access to the Spa is allowed only to those who are at least 16 years of age, and up to 18 must be accompanied by a parent or legal guardian.


Our suggestions

We recommend a hot shower and a cup of tea for the body and the mind. We invite you to inform your therapist of your preferences, to anticipate and exceed your expectations and ensure maximum comfort. All treatments are subject to availability.

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